Lead Workers Certificate

There are unique challenges that face employees who lead and give direction to co-workers but are not supervisors and do not have the authority that supervisors have. The Lead Workers Certificate explores the issues surrounding the employee who has increased responsibility, yet limited authority, and who also has to perform the same, or similar, duties as those they have to guide and influence.

Lead Workers I

Participants in Lead Workers I will increase confidence and insight into leading peers to meet company goals and objectives. They will acquire the tools necessary to create and promote a positive, productive environment in their workplaces. The group discussion and team-focused exercises will enable attendees to understand and apply concepts in their transition to leadership

Who Should Attend: Any employee who must lead and give direction to co-workers but is not a supervisor and does not have the authority that supervisors have.

Program Content:

Today’s workers
The role of leadership
Developing personal confidence
Defining goals and success
Understanding & creating commitment
Foundations of teamwork
Effective communications & listening
Concepts of coaching & feedback

Lead Workers II

Lead Workers II is the follow-up to Lead Workers I. This program goes into greater depth as it addresses time management, developing goals and action plans, delegation and motivation, communication, and managing teams and team effectiveness.

Who Should Attend: Any employee who must lead and give direction to co-workers but is not a supervisor and does not have the authority that supervisors have. Note: Lead Workers I is a pre-requisite to Lead Workers II.

Program Content:

Managing teams & team effectiveness
Delegating: empowering others
Motivation
Dealing with challenging behaviors
Review of Lead Workers I
Managing time effectively
Developing goals & action plans
Communicating for results