ISO 9000, 2000 Overview

• How to start the process to become certified in ISO 9000 (Quality Management System)
• Developing documentation such as “Policies, Procedures, Work Instructions and Record Management
• Selecting Registrar for the Certification Audit
• Advantages expected from implementation of each Management System
• Requirements to maintain each Management System over the long term; such as corrective and preventative action and internal auditing.